Returns! Exchanges! Shipping!
Yeah, ONLY if unworn item is returned within 15 days of purchase. You can only exchange within size of the shirt design purchase. Only if a size isn't avail can you exchange for a shirt of a different design.
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at firstname.lastname@example.org and send your item to: 2212 N 2ND STREET MILWAUKEE, WI 53212.
Yep, same as above, shirt has to be in new condition and unworn. Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange. ALSO, Any item not in its original condition, for reasons not due to our error OR Any item that is returned more than 30 days after delivery there will be NO SOUP FOR YOU. Meaning no refund.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
And I don't pay for return shipping, sorry. If you are shipping an item over $75, you should consider using a track-able shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
How long does it take to ship?
I usually ship as soon as possible, usually within 3-5 business days of placing the order. As this is my second job I usually consolidate and ship all orders on Thursdays. If order is placed Friday, it will ship that next day Saturday. Orders placed by 10am on Saturdays will ship same day.
Can I consolidate order to reduce shipping?
Of course, I usually do this automatically and refund the difference. But the heads up is always appreciated.
Can I place custom orders?
Yes, I can produce outside orders with a minimum or 10 pieces. You can bring artwork or I can provide solutions to achieve your vision. However, outside garments are not accepted unless I can inspect to ensure they will produce consistent quality pieces. I will produce a quote and tailor it to your needs via PayPal within 1-2 business days. All quotes are good for 15 days.
Are you willing to collaborate on projects?